Mary Kay Complaints and Reviews

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Mary Kay
Main address: P.O. Box 799045 75379-9045 Dallas Texas
1-800-MARY KAY, 1-800-627-9529, ,
  • 56+4 mobile complaints
  • $5.9K claimed losses
  • $99 average
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  • 2 days ago
  • Cosmetics and Toiletries
  • Skin Care Products
  • 88

The Mary Kay line of skin care products I am currently using (Time Wise) are stinging my face and causing bumps. I used to use Mary Kay years ago and absolutely loved it. During some hard financial times I had to quit using it because I couldn't afford it.l I recently began using Mary Kay again. Mary Kay used to be fantastic, but since Ms. Mary Kay passed away, who knows what they are using. ... Read more

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  • From mobile
  • Mary Kay
  • Oct 14
  • by anonymous
  • #546473

I placed an order for Mary Kay for $168. I told consultant to drop it by anytime as I was out if town. 2 months later still didn't have it tried to call phone disconnected. Called her husband and he said he'd return my money because she had health issues. Well that was almost 2 months ago still no $$$$. I have my receipt but no product or refund. Beware Add comment


  • Oct 12
  • Cosmetics and Toiletries
  • Sarasota, Florida
  • Formaldehyde Realesers
  • 375

Mary Kay proudly is proud of participating in anti-breast cancer campaigns, of course, because it is so popular nowadays, it raises company's rating. Why then Mary Kay uses in its (not cheap) products very cheap preservatives such as methylparabens, butylparabens and propylparabens that disrupt hormonal system and become the cause of breast cancer as well as other maladies. It smells as pure... Read more

Was this review helpful? 2 2


  • Oct 08
  • Health and Beauty
  • Jackson, Mississippi
  • Positive Experience
  • 3
  • 3
  • 524

My mother sold MK for years. I grew up using MK. It's the only skin care I have ever used. I don't believe in having "skin wars" especially on my face so I use MK to this day. I personally like the product. I chose to be a consultant to get the discount. My husband uses it and loves it and there are people that I work with that use. They benefit from "the knowing me" discount. I only place the... Read more

Was this review helpful? 7 4


  • Oct 07
  • Cosmetics and Toiletries
  • Roseville, California
  • Mary Kay Consultant
  • 1
  • 1
  • 328

When this consultant was selling me products, she was willing to drive over to my house the same day I called her inquiring about them. She recommended a product that I had not tried and told me that if I didn't like it, I could return it. Yeah....good luck with that! It has now been three months and after calling her a number of times, she never returned any of my calls. I sent the product... Read more

Was this review helpful? 3 1


  • Oct 03
  • Cosmetics and Toiletries
  • Mary Kay Recruitment
  • 406

Hello all! I am a man who was recruited by Tracy Olson to be a male Mary Kay Consultant. She told me that I "inspired" her by being religious and knowing women. I had originally set up a meeting with her to talk about a topic unrelated to Mary Kay. After talking about this topic, she sprung this whole thing on me, and I told her that I would think about it. She had me watch this video online... Read more

Was this review helpful? 6 1


  • Sep 30
  • Ex Employees
  • Misrepresentation
  • 605

Since I've joined Mary Kay it's been nothing like they said it would be. I am pissed because I feel like everything I was told was just another lie and a scam. I do not like that everything I've done so far was for nothing. I am done with Mary Kay I would pass this opportunity on to anyone. Mary Kay is NOT what it is made out to be. Be sure to do your homework before you get into it! I am very... Read more

Was this review helpful? 5 5
  • From mobile
  • Mary Kay
  • Sep 15
  • by anonymous
  • #534206

I absoulutly love Mary Kay. I use everything they have. I have gotten so many compliments on my skin with their clear proof face wash and the cc cream. I I love the Mary Kay at play line. Everything is ten dollars and it's great colors and it last forever.I wouldn't stop using it for anything Add comment


  • Aug 26
  • Cosmetics and Toiletries
  • Allergic Reaction
  • 2
  • 2
  • 744

I purchased a tube of Moisturizing lotion. I used the cream once & overnight I developed a very serious reaction on my arms. I did not apply to my face. I awakened with a burning itch and scalding red rash on my arms. Ten days later I still have a red scalded appearance on my arms. I have taken Benadryl and used another company's cream to help with the itching & burning. At this point... Read more

Was this review helpful? 10 3


  • Aug 18
  • Cosmetics and Toiletries
  • Rude Consultant
  • 1
  • 1
  • 1249

I had entered a drawing with them to receive a free facial and gift certificate to shop with during my visit. Well applying their product to my face by myself isn't a facial and only being allowed to use it on a set is ridiculous. I was never told there were restrictions on the gift certificate. Then to make matters worse I contacted the consultant and expressed my dissatisfaction in a polite but... Read more

Was this review helpful? 16 5
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