Mary Kay Complaints and Reviews

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Mary Kay
Main address: P.O. Box 799045 75379-9045 Dallas Texas
1-800-MARY KAY, 1-800-627-9529, ,
  • 45+2 mobile complaints
  • $3.6K claimed losses
  • $76 average
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  • From mobile
  • Mary Kay
  • 1 day ago
  • by anonymous
  • #514331

Why did you get rid of/change the acne system. The new one is not very good at all. Miss the old one. Don't change what works. Add comment

  • Jul 22
  • Cosmetics and Toiletries
  • Cosmetic Products Quality
  • 4

I recently ordered an eyeliner and lip liner pencil as well as a mascara and foundation, as I had used Mary Kay products about 5 years ago and loved them. I must say that the quality is not the same as I remember, and the size of the pencils is quite small for the price. Honestly, I feel that the quality of some Avon products now surpasses Mary Kay, and they are much more reasonably priced. The... Read more

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  • Jul 04
  • Cosmetics and Toiletries
  • Riverview, Florida
  • Order Delivery
  • 2
  • 25

I hosted by Mary Kay party at my house with a few friends. I ordered a few things as well as a few other girls. It has been over two weeks and I have not had any communication whatsoever. I have texted the rep and she keeps saying another week, another week. She made plans to deliver my order yesterday and never showed up! She didn't call to apologize or anything. This will be my first and last... Read more

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  • From mobile
  • Mary Kay
  • Jul 03
  • by anonymous
  • #506254

They charge out the butt for there products an when you do order from them boy do you get a suprise on what they send you for the price.i spent $40 on a compact foundation an a mascara.it was not compact at all just foundation in a small clear plastic eye shadow look thing with nothing else.its bull *** to pay them prices for what they send you.i will continue to use avon at least you get what... Add comment

  • Jul 03
  • Cosmetics and Toiletries
  • Knoxville, Tennessee
  • Compact
  • 1
  • 27

I got a compact from mary kay it was the worst thing I ever bought.when u spend there price on a compact you expect a compact NO u get a clear container with powder in it looks like something eye make up comes in you get no compact no puff pad it really is awfull for the price I will stick with avon at least when you order a compact with avon thats what you get Read more

Was this review helpful? 0 1

  • Jun 30
  • Cosmetics and Toiletries
  • Lake Charles, Louisiana
  • Rude Manager
  • 31

Yes I do .They have been so rude your manager came to my house and gave me a speech.about being late with payment His name is Roy he is here in lake Charles lad 70601. This man is so rude.I don't no how he keeps this job.I hope to paid this out soon.and I will never buy anything from there again.and I will tell everybody not to buy from Arrons in lake Charles la. Because they will tell u... Read more

Was this review helpful? 0 1

  • Jun 26
  • Cosmetics and Toiletries
  • Mary Kay Party
  • 4
  • 131

I had a friend who sold Mary Kay in college. I had used some Mary Kay in the past like eye shadows and mascaras, but had never been to parties or anything like that. The products were just given to me by my mom. My friend asked if I could do a career talk with her director to help her earn her way to a free pearl necklace. I figured that would be harmless. I would just sit through the call, ask a... Read more

Was this review helpful? 4 0

  • Jun 02
  • Cosmetics and Toiletries
  • Wrightstown, Wisconsin
  • Mascara Tube
  • 1
  • 79

I was putting on my makeup and had my mascara completely closed on my counter. It rolled off onto my ceramic floor. To my surprise it was in two pieces. I was shocked that it broke the way it did. With all the ceramic flooring in homes this is no excuse for this to happen. It was not a blunt force it just rolled. It broke where the top and bottom screw together. The insert from the bottom... Read more

Was this review helpful? 1 3

  • May 21
  • Cosmetics and Toiletries
  • San Diego, California
  • Product Refund
  • 3
  • 184

I had purchase the 3 in 1 cleanser with the moisturizer and liquid foundation. Gave it a couple days and I had an allergic reaction. I had a schedule to meet with my consultant the following week which worked out so I was able to return the products and so I can hopefully get my money back. She was happy to take everything back and told me I would be getting a refund credited to my account within... Read more

Was this review helpful? 2 1

  • Apr 30
  • Cosmetics and Toiletries
  • Washington Navy Yard, District Of Columbia
  • Velocity Cleanser
  • 1
  • 226

Mary Kay is continually getting rid of good products and replacing them with crappy ones. I used to sell Mary Kay and I quit because they constantly replace good products with ones that are not good. Like Velocity Cleanser. I have tried the new Clear Proof and it sucks. Wake up Mary Kay and listen to your customers. I called Mary Kay and complained and they did not care. Over the last 20... Read more

Was this review helpful? 7 0
 
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