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  • Customers like
    • Products 3
    • Company concept 2
    • Lipstick 1
  • Customers don't like
    • Being lied to and misled 5
    • Cult-like atmosphere 3
    • Shady practices 3

MK user since beginning. Really happy client. Bought timewise 3in one cleanser moisturiser pink heavy cream, six of each. After a while noticed under bright light my face was shining. Then itchy, then lumps face and chest where used. Thought it was mites at first. More appeared I used a magnifying glass and saw silver creatures moving over my face! Researched all over the Internet even morgellans disease. Concerned of infecting others, at doctors. I stayed home away from others. I did a cosmetology course when young and knew about these... Read more

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  • From mobile
  • Mary Kay
  • Mar 17
  • #811567

Mary Kay used to have some great products in 2005 such as lotions like Happiness and Dreamy. Loved them but they eliminated. Can you bring back those 4 mild scented lotions. Every time I really like a product they drop it...including ivory blush Crete to powder. Jan, MK beauty consultant and customer 12 yrs Add comment

  • From mobile
  • Mary Kay
  • Feb 05
  • #784357

I do not sell Mary Kay!! I have never wanted to nor have I ever attempted to sell Mary Kay! However, they write me constantly as if i am a seller. I am so tired of getting thier emails...when i try to contact them..i can not do so as they ask for a password!! How do i get them to STOP!!! UGH!!!! Add comment

Resolved 100% FULL

Product doesn't work and Mary Kay will not refund money
1 of 4

I ordered Timewise kit and deep wrinkle filler. I used for 12 weeks and didn't do what they claimed it would. Didn't improve skin or wrinkles. I did return item 1-3-2016 and never received my money back or anything. So that is $245 for products. Do you guy's see any improvement. NO. Needless to say the product was not delivered to me, I had to keep asking were my order was and go pick it up along with returning the product. I did order something to replace part of the product on 1-03-2016, which was not ordered. So I finally said I wanted my... Read more

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I ordered from my Mary Kay rep October 28, 2015. The usual wait time is two weeks but as of yet Still no products. I text and messaged her but all I got was an apology a month and a half ago, she said there was a delay from Mary Kay, but now she won't return my calls or messages. That's *** poor business if you ask me. I checked my bank statement, she cashed the check. I've called, text, and sent her instant messages. No explanations or refund. I posted on her page that we needed to talk about my order and she said she hoped I was enjoying it... Read more

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It is so unfortunate that there are those few individuals that give Mary Kay consultants a bad name. While this happens, unfortunately, you will find unethical people in ANY business or organization. Period. As with any type of consumer transaction, the most prudent thing to do is to purchase wisely. You should trust your "gut feeling." If you feel someone is too pushy or is not trustworthy, don't buy from them Period. Whether you are buying a car, life insurance, a home, Tupperware, your cellphone. I do not have any tolerance for... Read more

Was this review helpful? 1 1
  • From mobile
  • Mary Kay
  • Jan 20
  • #774586

I ordered almost $200.00 worth of products and I am still waiting to get them after 4weeks! That's not acceptable ! No email apologizing nothing! The lady said they sent to me then her and then back to office?? What? She told me it was being sent to her and she will bring it to me??? Not sure what's the deal! I'm Pissed!! Add comment

I love my Mary Kay Consultant, She is my go to girl and we're close enough that I can text her without a problem. She is consistant and she is there whenever I need her. So Far, I love the products. I've switched out products at least 10 times with NO frustration from her. I think you guys need better consultants, because, she really makes my experience with Mary Kay so much more worth it. I'm not like my mother where I am buying all the time, Some of the products i LOVE like the granite eye shadow, I can't stop using and i've tried 100 of... Read more

Was this review helpful? 3 4

I've been sitting here reading all of the reviews. First and foremost, to all of you who have not been treated properly by your consultants, I AM SO SORRY! Those people should not be consultants! I never ask my clients for money up front - they pay me when I deliver their product, which most of the time is that same day or the next unless it's something I need to order and I usually get that within a week. If my clients are not satisfied with their order, I offer them an exchange or their money back, and I deliver their request at that time,... Read more

Was this review helpful? 2 4
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