Contact Information

Mary Kay Phone Numbers

Toll-Free Number:

  • (800) 627-9529
  • (800) 627-9529
  • (800) 453-1140
  • (972) 687-1611
  • (972) 687-1604
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Corporate Office Address:

Mary Kay Inc.
P.O. Box 799045
Dallas, Texas 75379-9045

Other Info:

M-F 8:30 - 5:00(CST)

Help in Social Networks:

Summary of Mary Kay Customer Service Calls

01:57 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Mary Kay to Ask about:

Return/ Replace Question:

  • “Product replacement” , Review # 1630861
  • “To change address”

Payments and Charges Question:

  • “I am an independent consultant and one of my customers is trying to check out. I have a 25% discount applied for my preferred customers. She is a preferred customer. Every time she hits apply on the promo code nothing happens.”
  • “Payment question”

Shipping and Delivery Question:

  • “Shipping change”

Request for Information Question:

  • “Have questions about EZship and guest checkout”

Account Question:

  • “I want to know how could my account be unlock to get on the InTouch” , Review # 1296686

Product/ Service Question:

  • “Want to add a product to order recently placed”

Employment Question:

  • “Employment verification”

Other Question:

  • “To add to my order”
  • “ESRS class on 23Oct”
  • “Skin Reaction”

Mary Kay Rating Stats

2.4 out of 5 stars
based on 56 reviews
See all 159 reviews

Rating trend


Mary Kay Terms of Service
Mary Kay products are available for purchase exclusively through Independent Beauty Consultants. PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SITE. BY USING THIS SITE, THE USER OF COMPANY SERVICES SIGNIFY THE CLIENT'S ASSENT TO THESE TERMS OF USE. IF THE USER OF COMPANY SERVICES DO NOT ACCEPT THESE TERMS OF USE, DO NOT USE THIS SITE. The copyright in all material provided on this Site ("Site") is held by Mary Kay Inc. ("Mary Kay"). Except as stated herein, no material from the Site or any website owned, operated, licensed or controlled by Mary Kay, may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way. Any unauthorized use of any material contained on this Site may violate copyright laws, trademark laws and other laws. ALL OTHER USES ARE EXPRESSLY PROHIBITED including without limitation the use of the Consultant Locator for collection of Independent Beauty Consultant contact information by third parties for solicitation or for any other purpose.
Mary Kay Privacy Policy
Top Mary Kay Products

Cleanser, Beauty Set, Foundation

Mary Kay Pros and Cons

Pros: Products, Company concept, Quality of products, Lipstick, Incentives

Cons: Shady practices, Sales tactics poor product, Cult-like atmosphere, Case and amount of product, Being lied to and misled


Mary Kay Inc. was founded by Mary Kay Ash in 1963. The headquarters of the company is situated in the Dallas suburb of Addison, Texas. It specializes in skin care cosmetics and color cosmetics. Currently throughout the United States there are over 200 products available. All the cosmetics is locally adjusted. For example, Asian makeup is much whiter than European makeup.

Mary Kay offers a wide range of goods among which are products for face, lips and eyes which include lip glosses, liners, plumper and lipsticks, as well as foundations, face powders, rouges, eye liners, shadows, kohl, mascaras and a lot more.

Mary Kay reviews and complaints

Mary Kay is ranked 70 out of 1203 in Cosmetics and Personal Care category

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