Product: Mary Kay Shipping Service Clear all filters (3 of 3 reviews match)
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1.8
Details
Consultant delivered incorrect foundation color and does not want to to exchange.
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2 comments
Anonymous
#1523878

Contact the company direct. There is a guarentee in place.

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Review
#1265454 Review #1265454 is a subjective opinion of poster.
Service
Mary Kay Shipping Service
Reason of review
Not as described/ advertised
Ordered 70.00 worth of products from consultant.They cashed my check 2 months ago. I still haven't received my products or money back. I want to turn company into better business bureau. I'm disgusted with the way I've been used.No phone call back from consultant or...
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1 comment
Anonymous
#1641419

Please contact the Mary Kay corporate office and let them know about your situation. They will help resolve this issue.

Just for reference you should not have to pay for your items until they are delivered.

You can also ask when to expect your order to be delivered. Sorry this happened to you

Review
#1141581 Review #1141581 is a subjective opinion of poster.
Service
Mary Kay Shipping Service
Reason of review
Order processing issue
2.7
Details
Ordered satin lips on May 22, 2017 with consultant Felicia Scott from the Houston, TX Area.It has been 16 days since I paid for the items, however I have not received them and despite my efforts to contact Felicia regarding this issue, I have not heard anything from...
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3 comments
Anonymous
#1351806

I am consultant for over 30yrs. And I have learned a thing, the product is awesome!

Life effects people differently. If you have a copy of your reciept with the name of the consultant you can contact the company's. You always have a choice who and where you do business. I love the order on line experience as you can order when you need and what you like and get the products shipped within 2 days.

All you need to do is find the a consultant you like and who can get you the sample to try and has product on the shelf so you don't have to wait for your order.

You can also find a local consultant close to you by going to The Mary Kay website!

I hope that helps!

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Review
#1057694 Review #1057694 is a subjective opinion of poster.
Service
Mary Kay Shipping Service
Cons
  • I never got my item
Reason of review
Poor customer service
Loss
$20
Preferred solution
Deliver product or service ordered

Contact Mary Kay Customer Service

Mailing Address:
Mary Kay Inc.
P.O. Box 799045
Dallas, Texas 75379-9045
Phone:
(800) 627-9529
All Mary Kay Contacts